When I first started writing my book, From Barista to Boardroom, I had no idea how to begin. I was scared to try something that seemed...

Last month, I became the parent of a bonafide voting, tax paying legal adult. A friend of mine put it best to me in a text: "You raised...

When I got started in consulting, half of the people I connected with said I HAD to meet Mikaela Kiner. They told me she was a mover and...

I don't read many leadership books these days mostly because I tend to read right before I go to bed and I usually can't make it past a...

Meet Chris Carr! I had the pleasure of working with Chris at Starbucks where our 1:1s managed to be filled with both teaching, learning...

I’m a fanatical about customer service and how even the smallest details matter. My recent experience with Brooks Running blew my mind....

Dear Friends, My running group came up with this fun idea to close out 2020 and ring in 2021: on New Year's Eve, we would run 20.21 miles...

Dear friends, It's been interesting to watch how quickly (or slowly) companies have adapted their operating and service models to meet...

Dear Friends, One year ago, my side hustle became my main hustle. It was probably one of the scariest career moves I’ve made since I’ve...

Dear friends, I can't believe it's almost the new year. Students are back to school in some form or fashion (I've got two high school...

Do you ever wonder how some organizations navigate through tough challenges better than others? The ones that do it really well seem to...

Warren Wolfe grew up in the restaurant industry and is currently helping many companies fight their way back from the pandemic.

Paula Boggs has an incredible life story so far. From growing up in the segregated south to working in the White House and Pentagon to...

I'm in the middle of reading White Fragility and it's making me uncomfortable as it should. These last couple of weeks have been...

How organizations and leaders can still develop their people and facilitate learning without the constraints of a classroom

It’s an honor to interview Tom for this week’s article. I’m forever indebted to and grateful for his belief in me that I can do anything.

Creating a culture of continuous improvement is one thing. Doing it because you are committed to your team's growth is at another level.

The pandemic has caused people to take stock of what's important in their lives - how we want to spend our time, how we want

Before we can take care of others, we need to take care of ourselves.

Knowing who you are as a leader helps you serve your team. Spend time on your envisioned future and reflect on and share your story.